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Version Date : 20th Jan 2025
Download Refund Policy Document Here !!
Online Purchases Conditions
1) As a general rule (subject to clauses below), our refund and returns policy lasts 15 calendar days on un-utilized services and / or sessions. If 15 calendar days have passed since your purchase, we can’t offer you a full refund or exchange.
2) No refunds are issue for services that have already been utilized and / or delivered.
3) No refunds can be made if client does not show up to the session without prior notice. This applies to all sessions / products, e.g. in-person, online, group, workshops, courses, etc.
4) Within the context of Clause #1 above, no refunds can be made if session cancellations are made less than 48 hours of the agreed scheduled session date. Any exclusions to this will be at our sole discretion only.
5) No refunds are issued for digital / downloadable products sold
6) Gift Cards purchased are not refundable
Refunds
1) Requests for refund must be made in writing to info@inneralignment.com.au
2) To complete your return, we require a receipt or proof of purchase.
3) If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
4) Where the refund is made at the request of the purchaser for whatever reason, a full refund will be issued NETT OF any payment gateway commission fees incurred by the Vendor (Us)
5) Where the refund is initiated by us the Vendor, a full refund without any deductions will be made.
6) If you haven’t received a refund yet, contact your bank first. Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@inneralignment.com.au
Need help?
Contact us at info@inneralignment.com.au for questions related to refunds and returns.
